Frequently Asked Questions about Plexamp Installation and Troubleshooting Plexamp

In this article I’ll run through some of the questions we receive about installing and using Headless Plexamp.

  1. Do I need a Plex Pass to use Plexamp?

    As of Plexamp 4.8.0 a Plex Pass is no longer required to run Plexamp unless you are using Plexamp Headless

    However, Plex offers Premium Plexamp features that are not available on the free plan. Monthly and annual pricing options are available, but they also offer a Lifetime Plex Pass.

    If you think you’ll use Plex and Plexamp for at least 3 years, it makes sense to go for the Lifetime Pass.

    Go pro with Plex Pass

  2. Why is there no audio coming from Plexamp?

    Did you select an output in Settings → Playback → Audio Devices? This is the most common issue associated with audio not ouputting to your Plexamp Player.

  3. Why won't Plexamp start automatically when I start my Raspberry Pi?

    Assuming that you have configured your Raspberry Pi to launch automatically, you might just need to make a slight adjustment to the Plexamp.service file.

    By default the Plexamp package assumes the username is going to be “pi”, so that’s hard-coded into the plexamp.service file.

    If you have a different username than “pi”, you may run into some issues getting Plexamp to run at start up.

    Read this guide to Check your Username settings and update the Plexamp.service file as needed.

  4. Can you use OpenAI features with Headless Plexamp?

    Not really. 😔

    For example, you can add your API key and attempt to create a prompt for Sonic Sage using the Headless Plexamp UI in a browser but, in my testing, it will not return any results.

    Las time I checked editing posters was also not supported in the Headless Plexamp UI.

    That said, you can still use the OpenAI features using your mobile App to update posters or target your Sonic Sage playlists to your Headless Plexamp Player